Sky UK Limited, trading as Sky, is a British broadcaster and telecommunications company that provides television, internet, fixed line and mobile telephone services to consumers and businesses in the United Kingdom. It is a subsidiary of Sky Group and, from 2018 onwards, part of Comcast.

Operational Technical Specialist – Sky Sports

The Operational Technical Specialist, is responsible for the operational guidance of workflows in our broadcast software environment, both on cloud and on-premises computing. Working on live productions, you will also be working closely with the Software Operations Manager and Technical Managers to deliver cost-effective software production solutions for our clients.

In addition to this you will be required to assist in configuration, documentation, regularly review delivered products and training the Technical Management Department on new developments.

What you’ll do: 

Operate on live productions to stay aligned with evolving production needs.
Validate upgrades, patches, and configurations in collaboration with Production Engineering and the Site Reliability Engineer.
Conduct platform health checks and report issues.
Identify areas for improvement in workflows, and coordinate necessary actions.
Work with counterparts in Production Engineering to manage an incident management process and prompt follow-up of incidents.
Assist in the training of the operational and support teams, with a focus on the operations and first line.
Foster a collaborative approach of working with Clients, Support and Development teams.
Work closely with the Software Operations Manager to build strong relationships with vendors and the wider broadcast community.

What you’ll bring:

In-depth knowledge of broadcast production workflows, technologies, and industry standards.
Strong understanding of software-defined broadcast production platforms and media processing technologies like AWS, GV AMPP and Simply Live.
Experience in incident management and troubleshooting within a broadcast production environment.
Strong interpersonal skills to manage relationships.
The ability to work independently utilising agile ways of working to manage tasks and meet targets.
Understanding of video over IP both compressed and uncompressed.

Our Team

Working at Sky Sports as a member of their technical management team is an exhilarating and dynamic experience that combines the excitement of the sports world with cutting-edge technology in a way that’s unmatched.

Whether it’s managing the intricate web of cameras and audio feeds on our News channels or orchestrating the seamless delivery of UHD content on a Premier League match, you are at the forefront of the action.

Being part of Sky Sports means you’re constantly surrounded by a passionate and driven group of colleagues who share your enthusiasm for technology. Collaboration is key, and you’ll work with some of the brightest minds in the industry, continually learning and growing in an environment that values innovation and excellence.

The Rewards:

There’s a reason people can’t stop talking about #LifeAtSky! Our great range of rewards really are something special, here are just a few:

Sky Q, for the TV you love all in one place
A generous pension package
Private healthcare
Discounted mobile and broadband
Access a wide range of best-in-class Sky VIP rewards and experiences

Where you’ll work:

Osterley

Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There’s also plenty of bike shelters and showers.

On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon.

Inclusion:

Recognised as an ‘Inclusive Top 50 Employer’ and a ‘Times Top 50 Employer for Women’, we’re working hard to ensure we’re a truly inclusive place to work. This means we don’t just look at your CV. We’re more focused on who you are and the potential you’ll bring to Sky. We also know that everyone has a life outside work, so we’re happy to discuss flexible working!

And we’ll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Programme Manager – Application Initiatives

We believe in better. And we make it happen.

Better content. Better products. And better careers.

Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate.

We turn big ideas into the products, content and services millions of people love.

And we do it all right here at Sky.

What you’ll do

Work with teams across Sky, Comcast, CTS, syndication partners and 3rd party app developers.

Develop a good understanding of the EntOS stack, especially focussing on initiatives involving Apps on the platform.

Develops comprehensive project plans that include timelines, milestones, resource requirements and budget estimates.

Monitors progress against project plans and take corrective action when needed.

Coordinates resources across multiple departments to ensure successful completion of projects on time and within budget.

Ensures quality control by conducting regular reviews with stakeholders throughout the life cycle of each project.

Identify potential risks associated with each project and develop strategies to mitigate them in a timely manner.

Provide regular updates on progress to senior management as well as other stakeholders involved in the projects.

Line management of project managers as and when required.

What you’ll bring

Excellent knowledge of project management, from inception through to project closure.

Several years of experience of delivering complex technical solutions, involving multiple geographically dispersed teams.

You have experience of line managing project managers and helping them grow in their careers.

You’re confident engaging at a senior level (Directors, and C-suite).

Your passion for what you’re trying to achieve is contagious

You build strong, clear, trusting professional relationships with partners across multinational teams

You have an in-depth understanding of the challenges faced throughout the product development lifecycle

Have a proven ability to effectively collaborate across multiple partners

You are forward-thinking at risk and issue management

You have a can-do demeanour and step-up to take a leadership role in difficult situations where clear lines of authority are not always possible

Ability to work in an ambiguous and constantly evolving environment

Preferably from a Broadcast / OTT background, with a solid understanding of the systems and technologies.

Team overview

Product Delivery

Want to deliver brilliant products and unmissable entertainment that grips millions of households? Our 1000 strong, Product Delivery team does everything from developing innovative AI technology to creating the best HDR viewing experience for TV products. From Sky Go to Sky Q & Sky Glass, we take our products to the next level and make them more agile and reliable with every release.

The rewards

There’s one thing people can’t stop talking about when it comes to #LifeAtSky: the perks. Here’s a taster:

Sky Q, for the TV you love all in one place
The magic of Sky Glass at an exclusive rate
A generous pension package
Private healthcare
Discounted mobile and broadband
A wide range of Sky VIP rewards and experiences

Inclusion & how you’ll work

We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.

We’ve embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You’ll find out more about what hybrid working looks like for your role later on in the recruitment process.

Your office space:

Osterley, London

We’d love to hear from you

Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It’s a place where you can explore what if, how far, and what next.

But better doesn’t stop at what we do, it’s how we do it, too. We embrace each other’s differences. We support our community and contribute to a sustainable future for our business and the planet.

If you believe in better, we’ll back you all the way.

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Finance Transformation Manager – OTC

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.

What you’ll do:

Lead key initiatives to optimise O2C and Cash Operations processes, driving efficiency, standardisation, and creating seamless finance experiences across the organisation.
Review O2C and Cash Operations process performance, identifying pain points and opportunities for improvement and innovation to enhance the overall user experience.
Collaborate with cross-functional teams to implement process transformation using project management best practices.
Facilitate the design and implementation of new systems and processes, ensuring smooth integration into business-as-usual (BAU) operations.
Lead process documentation efforts, including creating process maps and control frameworks to support operational enhancements.

What you’ll bring:

Ability to review process performance, identify root causes of issues, and drive solutions that bring measurable business benefits.
Excellent stakeholder management, with experience building relationships across departments and levels.
Proven experience in O2C and/or Cash Operations with a strong track record of delivering process improvements in complex environments.
Strong leadership and project management skills, guiding cross-functional teams through change initiatives from conception to completion.
Experience with process optimisation tools and methodologies, with a solid understanding of systems implementation or upgrades in financial or operational contexts.

Team overview:
Finance Delivery
Finance Delivery manages Sky’s critical back-office finance functions, ensuring efficient operations of key processes. As a valued business partner, Finance Delivery drives scalable solutions that support Sky’s growth and innovation. The Global Process Ownership (GPO) function transforms end-to-end services in Purchase to Pay (P2P), Order to Cash (O2C), and Account to Report (A2R), while overseeing key financial policies.

The Rewards:
There’s one thing people can’t stop talking about when it comes to #LifeAtSky: the perks. Here’s a taster:

Sky Q, for the TV you love all in one place
The magic of Sky Glass at an exclusive rate
A generous pension package
Private healthcare
Discounted mobile and broadband
A wide range of Sky VIP rewards and experiences

How you’ll work:
We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home.
We’ve adopted a hybrid working approach to give more flexibility on where and how we work. You’ll find out more about what this means for this role during the recruitment process.

Your office base:

Livingston Watermark House:
Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there’s onsite parking available for cars, motorbikes and bicycles.

Inclusion:
At Sky we don’t just look at your CV. We’re more focused on who you are and your potential. We also know that everyone has a life outside work, so we’re happy to discuss flexible working.

We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.

Why wait?

Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you.

To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about.