JOB DESCRIPTION

• Candidates from banking industry only – who is well versed with Current Account and Savings Account Selling – who is having minimum 1-2 years of experience into retail banking (CA and SA) with earning good incentives for AAM – CASA

JOB Role-

Savings Account Products of the bank. Customers to be sourced from individuals, small businesses, trusts, associations, societies, corporates.

· Revenue Generation, Customer Acquisition, Customer Retention, Cost Efficiency Through adherence to products, processes and regulatory requirements

· Handhold acquired customers for the initial 3 month period to deepen relationship values before passing it to the Branch Banking team

· Maintaining Avg Quarterly Balance

· Conducts regular promotional and customer events to generate leads

· Cross selling of MF, Gold, Insurance and asset products.

Job Requirement-

· Fresher or graduate with appropriate experience (at least 1 year experience in liabilities sales preferred)

· Hard core sales mentality. Primary motivation from achievement of targets. A hunter by orientation.

· Should be well groomed and presentable with ambassadorship qualities.

Sales-811

811 Digital Sales RO vertical is specializes in acquiring/sourcing/expanding/upgrading and developing High net worth customer relationship for retail through individual efforts. We also cross sell bank products to existing customer mapped to us and inform customers of new products or product enhancements to further expand the banking relationship.

We ensure high level of customer service to our 811 customers with assistance of Product operation group (POG)

Job Role:

• Engaging with customers to enrich the relationships and garner higher wallet share of the customers
• Increase the 811 book and Investment AUM portfolio by means of Acquiring, Enhancing, Deepening and Retention.
• Developing and maintaining banking relationships with a select group of high net worth customers through individualized customer service.
• Plan and organize lead generation activity, sales initiatives & events for prospective and existing clients.
• Cross – selling

Balance Builder products :Demat,Trading,Credit Cards/FD/RD

Build a Loan Porftolio :Personal,Auto,Two-wheeler,Gold,Home, LAP,LAS and more

Third Party Products :Insurance such as General and Life, etc, Mutual Funds

Other banking products as per customer’s need

Prioritizing 360° customer engagement

Ensure that the quality of services is maintained as per the standards set and customers escalations are at bay.

Tracks customer complaints/queries and turnaround times for customer satisfaction thus improving the NPS

Ensure that the defined parameters for opening of a new account are met as per the process and compliance

Job Requirements:

• Graduate with driving license and bike is mandatory
• AMFI & IRDA Certification an added advantage for customer orientation
• Excellent Interpersonal skills – Written and oral.
• Good interpersonal and sales skills with strong people and time management.

Branch Manager

BRANCH MANAGER – Branch Banking

KRAs:

 Enhancement of deposit pool from customers.

 Establishing standards and delivery of service.

 Sale of non-deposit products. Cross selling targets progressively.

 Sale of Mutual Fund and Insurance products.

 Fee income.

 Branch administration.

 Regulatory compliance.

 Manage productivity, morale of branch personnel

 Overall responsible for break-even and P&L of branch

EXPERIENCE:

 Overall 10 years of Banking experience; out of which 3-4yrs in Retail Liabilities  Must have had Sales experience and exposure, preferably of Liabilities products  In-depth understanding of financial instruments, markets and macro – micro economic processes  Ability to carry along all the units involved in the customer service cycle to ensure customer “DELIGHT”  Liaising with product management team, marketing and other centers & verticals for new product development, service enhancements and sales initiatives.

QUALIFICATIONS / QUALITIES:

 MBA / CA/ CAIIB

 Should have sales orientation

 Leadership skills. (Though more tactical than strategic).

 Thinker : Doer = 40:60

AGE: 28 – 38 years

THE ROLE:REVENUE GENERATION, CUSTOMER ACQUISITION, CUSTOMER RETENTION, COST EFFICIENCY THROUGH PROCESS

Wholesale Banking – Loan Documentation & Client Servicing

About the job