International Business Machines Corporation, nicknamed Big Blue, is an American multinational technology company headquartered in Armonk, New York and present in over 175 countries.

Associate Product Manager

Introduction
At IBM, work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so, lets talk.

Your Role and Responsibilities
Understanding of defining product vision, developing strategy, managing the product lifecycle, prioritizing features, coordinating with cross-functional teams, conducting market research, gathering customer feedback, setting goals, ensuring product-market fit, and driving product success.

Required Technical and Professional Expertise

Systems and/or software development processes

Preferred Technical and Professional Expertise

Experience in regulated industries.
3-5 years of product management or product marketing experience

Product Manager

You will join a dynamic Product Management group at IBM Infrastructure. You will gain significant experience, getting opportunities in performing a variety of roles in both Inbound and Outbound Product Management.

Ready to re-imagine the product management role? At IBM, as an Offering Manager, you are responsible for the full lifecycle of an offering: from validating need to determining the business model and defining the solution requirements. Going beyond the traditional focus of timetables and budgets, you use your keen insights into what customers want in their own business plan – and work across disciplines to build the best solutions to a problem. If being the CEO of your offering excites you, consider an offering management career at IBM.

Your Role and Responsibilities
As a Product Manager, you will own outcomes. This will include:

Working closely with customers and other market experts to define capabilities that are needed for their success and support our business strategy.
Work closely with peer product managers in defining and driving product/business strategy for the IBM Cloud IaaS portfolio to achieve business revenue targets and increase market share in a growing market.
Work closely with Design to concept delightful user experiences using narratives and well-baked requirements.
Work closely with Development to document requirements, groom the backlog, forecast releases, plan iterations, and deliver high quality product to end users.
Develop effective demos for sellers and customer success managers.
Collaborate with sellers, CSMs, marketing, finance, technology partners and business partners.
Ideal candidates for this role are individuals who flourish in a high-performance environment and cultivate the same from peers and respective teams. In addition, they are:
- Relentlessly passionate about product design, user experience, and implementing features with minimal complexity.
- Skilled at breaking down high level initiatives into actionable work items which can be delivered through Product Development Life Cycle.
- Skilled at work prioritization and backlog management
- Stewards of process and practices but not to the point of conformity where it can impact business value and team productivity.

Required Technical and Professional Expertise

Bachelor’s degree in computer science or related fields.
Preferred – MBA from reputed Business School.
Excellent interpersonal skills with the ability to influence people and establish relationships / build rapport with technical and non-technical stakeholders.

Preferred Technical and Professional Expertise

6 months to 1 Year exposure to one or more industry leading enterprise agile planning or development tools such as, Microsoft’s Github, Aha! Portfolio Management, Atlassian’s Jira, etc.
1 to 2 years of Technology Industry Experience
1 to 2 years of experience as a business analyst or product manager in any industry/domain.
Understanding of product roadmaps, end-to-end lifecycles, release cadence, and support.
Experience in customer-driven usability and hypothesis-driven experimentation.
A deep passion for innovation and creating data-backed solutions.

Manager- PTP Operations

Introduction
The Finance & Admin Business Analyst is essential to the ongoing profitable operations for one of the most globally recognized and respected companies in the world. By overseeing our financial activities, you will enable IBM to continue to bring to market ground-breaking innovations such as Artificial Intelligence, Cognitive Solutions, Cloud Infrastructure, and Blockchain technologies, to name a few.

Your Role and Responsibilities

As Deputy Manager – Finance and Administration Delivery, you are responsible for the project service request management, delivery status reporting and financial forecasting, reporting and analysis. This position develops and makes the day to day PMA operations more efficient.
Manage service delivery of Procure to Pay (P2P) processes in scope
In-charge of invoice processing, vendor master management; query resolution, indexing, Invoice reconciliation and accounts reporting activities
Ensure Service Level Agreements (SLA) are met on timelines and accuracy
Ensure proper financial treatment of team’s transactions
Maintain sound Internal control environment
Lead Special Projects and handle customer expectations
Ensure feedback is provided for the process
Systematically identify, analyze and tackle issues and problems to reach optimal solutions in a timely manner

Required Technical and Professional Expertise

Minimum 10 years of experience in Finance and Accounts
Proven ability to draw conclusions and recommendations from data trends and comparisons
Demonstrated knowledge to work cross functionally, across finance, operations and matrixed structure
Hands-on experience to support efforts to identify ways to improve revenue and/or minimize costs through sound executions of project management processes
By using knowledge of process, dedicatedly identify areas of concern to the Project Management team
Ability to perform assigned tasks within defined schedule and in accordance with established procedures and mentorship

Preferred Technical and Professional Expertise

Ability to take care of highly personal and confidential information
Experience in understanding and executing business controls
Proven analytical and problem solving skills
Advanced MS Excel and Powerpoint skills
Ambitious individual who can work under their own direction towards agreed targets/goals.
Ability to manage change and be open to it good time management and an ability to work under stress
Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
Maintain technical knowledge by attending educational workshops, reviewing publications

Technical Support Specialist

Provide technical support assistance to customers using problem determination/problem source identification skills.
Communicate action plans to the customer or IBM representative as appropriate.
Work closely with clients as leading resolver to assist and expedite problem resolution during product implementation by providing remote troubleshooting and guidance.
Review diagnostic information to assist in isolation of a problem cause (which includes interpreting traces).

Required Technical and Professional Expertise

Software Engineer with AI and Automation experience.

Preferred Technical and Professional Expertise

Cloud Pak for Business Automation experience a plus. Javascript and Python skills preferred.

Resource Operations professional

Introduction
We are looking for a Business Operations Professional in the IBM India Infrastructure BCO (Business Compliance and Operations) team who will be responsible for managing day to day operations in the Lab, issues management and resolution, employee connect and interlocking with the country support teams. In the BCO team we create compelling experiences for our teams everyday and provide the required Operations support to ensure improved productivity and high employee morale.

Your Role and Responsibilities

Ownership of all activities pertaining to resource management including resolution of any operational issues
Expertise in Contractor Hiring Tools, Processes, metrics
Interlocks with Country Support Teams – Talent acquisition, Procurement, Devices, Security, STPI/SEZ, Vendors, Business Compliance for fulfilling requirements
Lead Preboarding activities, Staffing Subcontractor resources, On-boarding management and Offboarding management
Renewals and Changes/alterations & status updates to project teams
Handle Contractor Management Outlook report & WIP Report, take corrective actions
Support audits, regular monitoring of data/reports to ensure compliance
Validation activities : Invoices/Claims/Timesheet, Drive accuracy and consistency of contractor inventory
Manage communication to stakeholders on process changes, compliance updates et al.

Required Technical and Professional Expertise

8+ years of Industry experience in MNC.
Previous experience as a Resource operations professional or in a similar role preferable
Good knowledge of Operations Management
Excellent communication, collaboration and interpersonal skills
Vendor Management and Budgeting.
Client Focus, Problem Solving and Crisis Management.

Preferred Technical and Professional Expertise